Conversational Agents: An Exploration into Chatbot Evolution, Architecture, and Important Techniques. The Eurasia Proceedings of Science, Technology, Engineering and Mathematics, [S. l.], v. 27, p. 246–262, 2024. DOI: 10.55549/epstem.1518795. Disponível em: https://epstem.net/index.php/epstem/article/view/852. Acesso em: 28 mar. 2026.